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Sheila Radziewicz TAR Syndrome
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Aidan's Family Gets the Van!
We Deliver Freedom
When is the last time you were so excited and impressed that you were compelled to write a wonderful letter to your car dealer or auto repair company?
At Ride-Away Vermont, we have received almost 1,000 unsolicited letters like these over the last decade, and this customer feedback is truly what we live for! Enjoy these unchanged and heartfelt letters from clients.
Hear What Our Customers Have to Say
“Everyone we came in contact with was most considerate and helpful.”
Dear Charlie,
My wife and I recently purchased a 2011 Toyota Sienna Braun Modified Ramp Van from Ride-Away MA. We were very impressed and satisfied with the entire experience and highly recommend Ride-Away MA. Everyone we came in contact with was most considerate and helpful.
We would like to single out Sarah Hogan, Mobility Consultant, who guided us through the entire selection/procurement process. We are most appreciative for all she has done for us including her genuine concern that we select the proper van for us…last but not least, she had out new van delivered to our home! Sarah is definitely an asset to Ride-Away MA, the overall Ride-Away Corporation, Braun, and the van OEMs!
We are very happy with the van and the overall mobility it provides.
Thanks,
Judy & Frank R.
(Read The Actual Letter) PDF
“To sum it up in one word, I would have to say, MAGNIFICENT”
Dear Mr. Lore
In view of a situation that required my [wheelchair van] to be serviced recently, I think it is important for you to know how my circumstance was handled by your service manager, Pete Potvin and your service tech, Ben Goupil.
To sum it up in one word, I would have to say, MAGNIFICENT. Pete did all he could, to see to it that the part needed, was shipped in a soon as possible…Ben was able to [fix] my ramp so that I was able to use my vehicle. He really went out of his way and showed a remarkable knowledge of the vans systems to override the system temporarily so that I could use my van…They are obviously a reflection on your management philosophy and training programs. I will continue to boast and recommend your company whenever I am asked about a conversion van.
Thanks again for getting me back on the road.
Respectfully,
Tony R.
(Read The Actual Letter)
“We will continue to service and seek your advice whenever necessary.”
Hi Roger,
Thank you for checking in on us. In the last four months we have driven the van just over one thousand miles. With the mileage so low and not being used as much I went and put on an extended warranty. I do not get out as much anymore and it is likely that it will be even less in the coming year. We will always appreciate what you and Ride-Away have done for us over the years. We will continue to service and seek your advice whenever necessary. You have made my condition and life much easier and we thank you for this.
Regards,
Jerry/Lynne
“Ride-away assisted me though a very difficult process.”
I recently purchased a 2007 Toyota Sienna with the AEVIT 2.0 system steering/gas/brake, etc. My dealer is in Beltsville, MD. Scott Clendinen is the tech who installed and fitted the system. After installation and an initial fitting, Scott had me in PERFECT position, needing no further adjustments. Scott's expertise, intuition, creativity make him an INVALUABLE ride-away employee. His patience and communication skills are also valuable assets. I thought you should know this so that you can assure that he stays and grows with the company. Kudos also to so many others at Beltsville Ride-away who assisted me though a very difficult process.
Thank you,
Sharon W.
“…thank you for the prompt turn-around service.”
Dear Pete,
Thank you for the very professional way in which your service department handled the maintenance check on my Braun van.
If operates great and will serve my need until we send it back to you next year for a follow-up check. Once again thank you for the prompt turn around service.
Regards,
Jim
“I am able to recommend Ride-Away to others.”
Dear Mr. Lore -
I would like to bring to your attention the wonderful service we received from Lee at the North Attleboro facility. He went above and beyond what I expected when he represented my situation with Braun. He is professional with integrity. This is true of your entire staff in North Attleboro.
Please thank Lee for us. It is because of this team, I am able to recommend Ride-Away to others.
Our Sincerest Gratitude,
Beth & Richard
(Read The Actual Letter)
“…5 star quality and care [makes] it literally impossible to even try to find any place better…”
We have used Ride-Away ever since getting our first handicap accessible conversion van in 2005…We moved to Tampa, FL in May,2010 and have received the same 5 star services from Mr. Ron Kelley, Mike Alfaro, and the manager, Jim Scruggs. Mr. Ron Kelley and Mike Alfaro, both picked up right where [they] left off and has been by my house 3 or 4 times helping me program my garage door opener and help learn all the new gadgets and equipment for our new 2011 van.
-Jon W.
(Read The Full Letter Here) PDF
“Working with the staff in Norfolk was a pleasure…”
At the end of 2010, I contracted with your Norfolk office to have my 2008 Dodge Grand Caravan converted to a Braun Entervan. The van was delivered to me just before the holidays…working with the staff in Norfolk was a pleasure and they went out of their way to ensure that all descrepancies were resolved to my satisfaction. The leadership in that organization truly belives in customer service and it was evident in all their actions. Each person that I dealt with was very knowledgeable and professional…Normally you do not encounter this attitude and level of professionalism in the automotive industry and I feel that it is important that they be recognized for being the true professionals they are.
Sincerely,
John S.
“He has certainly made very loyal customers out of us!”
Dear Mr. Lore:
I am writing to you to tell you about the extraordinary service my family and I have received from Forrest Bateman at your Tampa location. I first met Forrest in 2006 when our non-profit organization [wanted] to purchase a van for a family who had two sons in powerchairs and no way to transport them. Forrest was very accommodating and helpful and worked to find a great van for our beneficiary family.
I am writing to you to tell you about the extraordinary service my family and I have received from Forrest Bateman at your Tampa location. I first met Forrest in 2006 when our non-profit organization [wanted] to purchase a van for a family who had two sons in powerchairs and no way to transport them. Forrest was very accommodating and helpful and worked to find a great van for our beneficiary family.
Sincerely,
Tracie W.
(Read The Actual Letter) PDF
“...We value our friendship with Ride-Away.”
Dear Mark,
..I hope you like the poster, and know how much we value our friendship with Ride-Away. The tour was great – I’m glad to see what you do first-hand. And, of course, we are all very fond of Dave Qualey.
Best,
Leslie
“Ride-Away saved our vacation.”
Dear Connecticut Ride-Away:
…We were about to drive from the Pocono Mountains of Pennsylvania to Squam Lake in New Hampshire. The day before our start for NH my van’s automatic door opening mechanism stopped working. I panicked, but then remembered Ride-Away had multiple locations on the East Coast. My wife called your East Hartford, CT location, which was right along our route, and set up an appointment for the next day. Tony Drouin gave us perfect directions, fixed my van door, [and] we were on our way in about an hour…An did I mention that he opened the shop for us and met us there on a Sunday? Tony needs to be recognized for his outstanding service and [Ride-Away] as an outstanding company.”
Thank you!
-Mark K.
(Read The Full Letter Here) PDF
“I chose Ride-Away for my van and will highly recommend it to any individual who needs a modified van.”
Dear Ride-Away Staff,
I just want to express my gratitude for the beautiful job you did preparing my van for me. I was so uncertain about the van I purchased and was not sure if it would work for me. It was very comforting to receive such excellent customer service, innovative craftsmanship, and concern on making the van work for me and keeping it aesthetically pleasing, comfortable and safe.
At Ride-Away I felt that the customer truly comes first from management and from every employee I dealt with I am truly greatful that I chose Ride-Away for my van and will highly recommend it to any individual who needs a modified van Again, thanks to all of you from a very satisfied customer.
Sincerely,
Tom O.
(Read The Full Letter Here) PDF
“I have always felt like I [was your] only customer.”
Hey Pam,
Thank you all so much for what you did today. You guys are truly awesome, as always. I shouldn't be surprised because you have always been great to us. And while I know that it's the furthest thing from the truth, I have always felt like I [was your] only customer. Such a contrast to the last van modification company we used. I have no doubt that if we just “popped in” with an issue like we did today. Especially Mr. Lore. I’m not sure if he was ever there during any of my previous visits, but it was very nice to meet him. Please pass this message to him. He probably already knows what a great group he has in Richmond but I think he needs to hear it again!
Thank you!
Tim
“Ride-Away has again proven themselves to be supportive of the customer”
Hi Roger,
Customer service at RA is exceptional!!!! Let Mark know how impressed I am with you please!!!... Again Roger, let me say that we are very impressed with the customer service that you offer at Ride-Away...Pete has been very instrumental in understanding our concerns with the accident and stability of the van and was exceptional in his service and recommendations to send the van [for a second opinion]... Ride-Away has again proven themselves to be supportive of the customer and understanding of the needs.
Thank you,
Heidi & John Y. (Zachary too!!!)
“Thanks so much for coming to our aid...”
Crystal,
Thanks so much for coming to our aid when our old van suddenly developed a new problem. You removed the trauma from what could have been a very bad day. You are the best!
Cecil and Cathy G.
“That van gave me back the freedom I lost at age 17”
Mr. Lore,
My story starts with an accident I had in October of 2010 that completely destroyed my van. That van was equipped by Ride-Away. I was paralyzed at age 17. That was approximately 35 years. I learn to drive when I was 15 years old. After the accident at age 17, I lost my ability to drive. Your company gave me back that ability approximately 2 years ago. I started driving again in 2008. Thanks to the wonderful staff at Ride-Away, I was back on the road again. That van gave me more freedom than I ever imagined having again in life. It gave me the ability to go when I wanted to go. I didn't have to wait on anyone to picked me up and carry me places. That van gave me back the freedom I lost at age 17. Before I got the van, my travels were very limited. I rarely ever went out of State. But after receiving the van, I traveled to Massachusetts, Pennsylvania, Delaware, Virginia and other places. For 35 years I was not able to visit those places. The van that Ride-Away equipped for me, open up a whole new world for me. I was all over the place.
Calvin M.
A member of the Ride-Away family
(Read The Full Letter Here) PDF
“The staff has been creative/innovative in making the necessary repairs.”
To: Ride-Away – Tampa, FL
When we arrive at Ride-Away we are greeted by Margaret. She has a friendly smile & is always courteous & helpful…Steve and CB have been very accommodating. Whenever we had a problem, Steve has found a way to schedule us in immediately. CB has worked diligently to meet our needs. The staff has been creative/innovative in making the necessary repairs. We are thankful to found that Ride-Away has a site in Tampa – not too far from our winter home.
-Al & Connie D.
(Read The Actual Letter Here) PDF
“I was always treated with kindness and give courteous attention.”
Ray,
I want to express my appreciation and thanks to you and the entire staff at [Ride-Away] for making the purchase of my Sienna Rampvan an enjoyable experience. From the drivers who transported me to your facility and home again, to the staff in the front showroom who always had a friendly hello, to the mechanics in the back shop, I was always treated with kindness and given courteous attention. Thank you to Nelson for being so patient while making modifications to the van and then adjusting them until I felt comfortable with them…No mere "thank you", however, will ever be enough to express my appreciation to Crystal…But more importantly, Crystal proved to be a wonderful, caring, giving person, and, as a result, I found someone I am grateful and proud to call "friend".
-Bruce K
(Read The Full Letter Here) PDF
“It's people like you who make a difference for people with a disability.”
Dear Roger,
I am writing this to you to thank you for the wonderful job that you have done on my vehicle. It's people like you who make a difference for people with a disability. You went above and beyond to get everything done for me and for that I am very grateful. You have made it possible in an impossible situation with R.M.V. For without you doing the work on my vehicle I would have been stuck in an impossible situation, so thank you very much…You went out of your way, plus doing the extra work. You made sure that I was going to be safe on the road. So thank you very, very much.
-Sue K.
(Read The Actual Letter Here) PDF
“I'll end by congratulating you for having a business so focused on customer satisfaction and safety.”
Dear Mr. Lore:
I am writing to express my extreme satisfaction with some work I had done recently at your Manchester facility…Pete and a couple of his staff examined my van carefully and an interesting discussion ensued. The main issue that Pete stressed over and over again was safety. He was determined that whatever solution they arrived at would provide the greatest safety possible. It's conscientious employees like Pete that make all the difference!
Sincerely,
Ray G.
(Read The Full Letter Here) PDF
“No question about Ride-Away providing us with a very important aspect of freedom that we no longer had...”
Dear Dave,
My motto to Richard has always been “There’s no quit in Kattar” and I can only say how very grateful I am, there’s also no quit in Dave! You never gave up that we would one day be successful in navigating through all of the VA procedures in eventually securing the assistance in obtaining a wheel-chair accessible van that Richard certainly deserves….Yesterday (Sunday) we enjoyed a wonderful excursion to Ft. Devens, where Richard served as Commander for 3+ years.
Even though there are many changes, he still recognized many land marks, including the War Memorial which he had built and dedicated; some trees that he had planted, etc. Without the van, I probably wouldn’t have felt confident enough to him there by myself. No question about Ride-Away providing us a very important aspect of freedom that we no longer had…Wednesday night we’re looking forward to attending the school play with our grandson having a significant role! Can’t wait to watch him shine. I just can’t thank you enough for all you have done for Richard and I. And I wish you continued success in your business that makes a significant contribution to a person’s quality of life.
-Gayle K.
(Read The Actual Letter Here)
“It is an experience we will not forget…”
Hi Mark,
I wanted to reach out and express my sincere gratitude to you and your team at Ride-Away.....especially Keli, for the amazing support during the entire process of purchasing our new vehicle. Everyone, including Nelson, Kent and Bryant went above and beyond their duty to make sure we were satisfied.
I know there were times when it was stressful for all of us and all I can say is each time, you guys displayed the utmost professionalism and respect for our needs and tried to [accommodate] us in any way possible.
It is an experience we will not forget and feel confident recommending you guys to other families in the community with special needs.
Thank you again for making this overall experience such a positive one.
We look forward to staying connected in the future.
Vicky and Gurpreet
"New Hampshire is a better place because of [Ride-Away's] involvement in the United Way!”
Dear Mark:
Congratulations to [Ride-Away] for being recognized as a 2010 GIVE Award recipient by the Granite United Way!
A sincere thanks to you and your colleagues for your involvement in the campaign. Your commitment to the community is inspirational.
New Hampshire is a better place because of [Ride-Away’s] involvement in the United Way!
Warm Regards,
Cathy
“Words do not convey what a blessing your loaner program is…”
Dear Ride-Away,
Words do not convey what a blessing your loaner program is for bruised and broken spirits. Thank you!
Sincerely,
Shannon
“Companies such as Ride-Away are few and far between.”
Dear Forrest,
Bill and I want thank all of you at ride-away for your outstanding customer service. The very idea that your company had one of their employees drive us all the way back to Leesburg to pick up our car keys, that I had left on the table, was just outstanding customer service. Pedro, who drove us is an exceptional young man. He is an employee that you can be proud of, as is the gentleman that installed our unit…[Companies such as Ride-Away are far and few between.]
Once again, thank you
Gale and Bill
“…this makes such a difference in the lives of our wounded soldiers and their families.”
Dear Mark,
Thank you so much for the very generous donation of the Bruin[s] tickets for our Pray in a Pail Basket. With the donations such as your, our raffle would not be successful. Your kindness helped to raise over $177,000 with $9,200 coming from our raffle sales. You know how this makes such a difference in the lives of our wounded soldiers and their families. Please know your generous donation was greatly appreciated.
Sincerely,
Joy K.
“I don’t even have to go anywhere; I just smile all day knowing that I can if I choose to!”
Dear Roger,
It’s hard to believe a week has gone by already! I am having SO much fun. Roger, I don’t even have to go anywhere; I just smile all day knowing that I can if I choose to!
Thank you Roger, for ALL that you did to make this possible. There are no words to convey my gratitude for the long hours you spent making sure the car and its equipment were 100%...
…The next time you’re frustrated with the way things are going and wondering why you are doing what you are doing, remember it’s because when you do get it done and turn it over to the owner, you have once again helped someone live a fuller, happier life, and they in return are probably going to go out in the world and help someone else!”
-Julie T.
“Thank you for making this a positive experience.”
Dear Briant, Roger, & Amanda at Ride-Away,
The estimates, repairs and customer service that you provided to me when fixing my daughters handicapped van was exceptional. Thank you for making this a positive experience. I will highly recommend your Ride-Away locations to my friends and you can count on us, as return customers for the van’s service checks and any future van problems. Thanks again!
-Debbie, Tamara, & Madi G.
(Read The Full Letter Here)
“…Stevie was by far the most courteous, and helpful of any of those [competitors] to whom I spoke.”
Dear Ms. Darr,
I am writing to you to congratulate whoever hired Stevie in your work force. She is indeed a credit to your company. I spoke to several competitors of your company on this date, Stevie was by far the most courteous, and helpful of any of those to whom I spoke.
I appreciate people such as Stevie because one does not encounter individuals of her character and caliber these days; nor in days past for that matter! Please thank her again for me.
She probably will not understand, for I am certain she treats every caller with the same decorum just as she addressed my wife, Dot and me.
Sincerely,
William D.
“…I owe a great debt to you and your company for the kind of life that you made possible for me.”
Dear Mark,
Although I was distracted by what was going on with my car, I was happy to shake your hand, and I owe a great debt to you and your company for the kind of life that you made possible for me….Jim Privette gave his attention to all the details involved in my project and was generous with his time and guidance.
Nelson accomplished magic with his understanding of the project and his creativity…every time I get in my car I send you mental thank you’s. You should take great pride in the work you do. Many thanks for my [independence].
-Sarah S.
“Ride-Away can be justifiably proud of the service he provided.”
I want to thank Barry Zital for the outstanding service he provided in completing a safety recall fix (Steering Column Upper Bracket Safety Recall) for my 2000 Toyota Avalon. When I left my Avalon at Charles Barker Toyota on Tuesday, 16 Nov, they called me to tell me they could not perform the recall fix because I had hand controls installed on my vehicle. The hand controls would need to be uninstalled before they could complete the fix. I called Ride Away who had installed my hand controls and talked to Barry who said they could uninstall the hand controls but I would need to get the car from Ride Away to Charles Barker Toyota and back to Ride Away to complete the recall fix. He recommended that I talk to Charles Barker Toyota to ask whether they would pay for the uninstallation and reinstallation of the hand controls and drive the vehicle from Ride Away to Charles Barker and back to Ride Away. I talked with Charles Barker Toyota and they said they would cover any costs involved with the hand controls and drive the vehicle from Ride Away to Charles Barker Toyota and return after the steering Column fix was complete. Barry at Ride Away worked with Charles Barker Toyota to get the fix installed.
Barry went well beyond what was expected and made this fix possible for me. Also, when he reinstalled my hand controls he made a modification to the installation to insure that the controls did not rub on the dash panel.
I want to personally thank Barry for his superb service. Ride Away can be justifiably proud of the service he provided.
Thanks for a fantastic job,
Terrill W.
“…he continues to meet customer’s needs with a confident smile.”
Dear Mr. Mark Lore,
It is in my interest through this email to commend one of your Norristown, [PA} employees. He is very knowledgeable about what he does and he does with a radiant smile. When I had no clue as to a solution for my van issue, he not only found great alternatives, but he also involved me in the decision process. His name is Steve Taylor. I’m sure he could use some extra hands but, he continues to meet customer’s needs with a confident smile. Each time I leave your Norristown, PA shop, Steve Taylor greatly contributes to honor your company’s name because my ride back home is always better than my ride to get serviced at your shop.
Pablo V.
“…if we are ever able to buy a van for Billy there’s not a doubt in our minds as to where it will come from – Ride-Away.”
To the owners and everyone involved with Ride-Away,
I’m writing once again to say thank you so very much for your company and employees at your business in Norfolk, VA. My mother, brother and neice moved to Virginia Beach from Jacksonville, FLA 2 years ago to live with my sister due to the stroke my brother Billy had at the young age of 38. No one in the family has a way to transport Billy around and up until June 18th, the only place he went was to his doctor appointments and that has only been possible because of your people in Virginia…On the 18th of June Billy’s only child Rachel, graduated from high school and Billy was able to be there to see this happen as were the rest of the family. Not only were we able to be there for the graduation we all went out to eat afterwards – the first time for Billy since his stroke…Again I want to say thank you from the bottom of my heart and I know I speak for the whole family – if we are ever able to buy a van for Billy there’s not a doubt in our minds as to where it will come from – Ride-Away.
Debra D.
Read The Actual Letter (PDF)
“I wanted [to] take a few minutes to say how impressive Ride-Away of Maryland is…”
Dear Sul,
I wanted [to] take a few minutes to say how impressive Ride-Away of Maryland is when providing assistance when they are needed. I had a trip to Richmond, Virginia on Saturday to a ceremony that I had to attend and my own vehicle was not suited to handle the task involved. I called and spoke to Ride-Away and they handle[d] the situation and I was transported to and from the [e]vent and didn’t have the worries or concerns of the long trip due to my medical conditions…Again, Mr. Allyn, thank you for making my trip relaxing and free of worries…I had a friend that traveled with me to the event and he called me and said that he was impressed on the services provided by your organization.
John S. Lewandowski
Read The Actual Letter (PDF)
“This van is my second one purchased and modified by Ride-Away and I have enjoyed my affiliation with the company…”
Dear Mark,
I am wiring this letter to give praise to your company and to one individual in particular. I have worked with William [Billy] Cushing and Ride-Away since 1994 and even though I am no longer in the state of New Hampshire, Billy is still providing me with his expertise and excellent customer service. I am currently experiencing some technical difficulties and no one in the state of South Carolina is able to comprehend the intricacies of the equipment that Billy has installed…When people ask where I had my van designed I proudly tell them about your company and the Ace up your sleeve in Billy…Thank you for taking the time to read this missive. I am looking forward to a continuing relationship with Ride-Away and of course Billy. I hope that someday you will open a satellite office in South Carolina.
Gail M.
Read The Actual Letter (PDF)
“We could not have done it without you.”
“Thanks so much for Ride-Away’s support. As you can see it was a huge success. We could not have done it without you.”
The 2010 Wounded Warrior Project Committee
“I feel that I am treated like a member of your family when I am there…”
“I have been a customer of [Ride-Away] for almost 10 years now. My vehicle was originally modified by a competitor and came to you to get the problems they created corrected. The modifications that DORS had done were [not] up to my high standards and expectations. Your company corrected them and I have been a loyal customer ever since. If and when I need anything done, your staff in Beltsville, Maryland has been an absolute charm to have servicing my vehicle. Bryant has had to come to my rescue more times than I can remember. I feel that I am treated like a member of your family when I am there in the shop and really truly appreciate their honesty and candor when the repairs are done. Finding a company like yours to be trusted with my vehicle has given me a great piece of mind, as prior to my accident I did all my own vehicle repairs and maintenance. So this was something very hard to do. I found with your company to fill the gap that I was no longer able to do at the level of service that I was used to getting by me doing the work. Thanks again and my next vehicle will definitely be purchased at your company.”
Ronald H.
“As your company slogan says, “WE DELIVER FREEDOM”, and we thank you for doing just that!”
“Before we leave our Summer Vermont location for our Florida home, we must thank you sincerely for the timely and friendly service you provided to us…When the lift failed, we were in an awkward position since we were only in a temporary location and had to move within a short time…After your repairs, and now over two months of continued normal operation following your expert repair and continued service, we are happy to report that the lift is operating without further difficulty as it is designed to provide us with the necessary mobility which is so valuable to us in moving about to enjoy this beautiful area.”
Carl & Nancy H.
“I only wish we had selected [Ride-Away] originally to install the seat…”
Kate R.
"Thank you for your donation…"
Michael G. – St. Joseph's Home for Boys, Haiti
"It was a good experience…"
Ron B
"Thank you again – I truly appreciate your generous support."
Bello Machre
"Thank you for helping us make a difference for families, friends, and neighbors…"
Easter Seals New Hampshire
"You guys are the best..."
Pete G.
"Thanks for everything…"
Cale K.
"In a world where so many people "just don't care" they cared so much!!"
Ann & Misty O,
"You are truly the most impressive company [I've] dealt with."
Barbara K. ,
"Customer Service is something that comes from the top..."
(Read The Full Letter)
Yair V,
"We are thankful for such a great place to go for service."
(Read The Full Letter)
Mike & Bev C. ,
"I am always so touched when someone is kind to us..."
Marilyn O. ,
"I thank you all for a job done above and beyond anyone's possible expectations."
(Read The Full Letter)
Donald S. ,
"Once again they have proven [Ride-Away] is the best way!!!!!"
(Read The Full Letter)
Diane L. ,
"What a 'Christmas Miracle' this is!"
Arlene R. ,
"I highly recommend Ride-Away to all who are shopping for a wheelchair accessible van and adaptive equipment..."
(Read The Actual Blog)
Kenny C.,www.thetravelingwheelchair.com
"...I realized that Ride-Away has been my family since 1993 when I first met them."
(Read The Full Letter)
Tim W,
"Veterans need to know that you CARE."
John S. Lewandowski ,Disabled Veterans Committee on Housing
"A Full Team Effort"
(Read The Full Letter)
Cliff H. & Shirley B. ,
"...we will certainly return to your company for all our adaptive equipment & service for our vehicle."
(Read The Full Letter)
Rob & Kim F. ,
"Thank you so much for putting all the time and energy into teaching us about the services you provide."
"Thanks for such an excellent opportunity." - Crystal E.
"I had a wonderful time & learned a lot about all that goes into what you do." - Katlin
"It was very helpful for us to see what is out there." - Elise
"It was a great experience and very helpful for a future PT!" - Sarah
(Read The Full Letter)
Old Dominion University Students,
"I have never had a bad experience working with your company."
(Read The Full Letter)
Shannon W.,PrimeCare, Inc.
"We have been long time customers of Ride-Away for over 14 years..."
We have been long time customers of Ride-Away for over 14 years and this is our third vehicle purchased which included trade-ins as well. The recent purchase of our new Honda was a very positive experience because of the Sales Consultant, at Ride-Away, Eric Lajeunesse. He was outstanding, and our best salesman ever!"
(Read The Full Letter)
Sharon G,
"It's companies like yours that make a difference to people with disabilities..."
Eliza H,
"Thank you so much for your kind & generous act...it will make all the difference..."
(Read The Full Letter)
Debra G. ,
"Thank you...for taking interest and supporting our troops..."
(Read The Full Letter)
Beveryl G,
"You are a blessing to this industry!"
Bobbie P,
"I wish you all the best that life has to offer because you truly gave me the best"
(Read The Full Letter)
Deborah M.,
"...we have advised everyone to visit your dealership before making a final decision"
(Read The Full Letter)
The D. Family ,
"Ride-Away gave my husband and I our lives back..."
(Read The Full Letter)
Sally R,
"I really appreciate all the work you did..."
Leanne K,
"[Ride-Away] is indeed lucky to have you on staff!"
"As a former sales manager, with prior experience hiring and training sales staff I must commend you on your excellent sales presentation and skills. [Ride-Away] is indeed lucky to have you on staff."
Mark H,
"Professionalism, Thoughtfulness, & Generosity"
Lloyd & Gloria W.,
"You are the best...an excellent resource for our family!"
Cecelia W,
"I want to thank you for all you have done..."
(Read The Full Letter)
The Jones Family,
"Perseverance & Commitment"
(Read The Full Letter)
Serena,
"I love [Ride-Away]!"
Mary-Jane R,
"It was finally done professionally..."
(Read The Full Letter)
Norman & Doris S.,
"Now that's what I call excellent customer service!"
(Read The Full Letter)
Kim D,
"I know who I will call for help"
(Read The Full Letter)
Kelly W. & Family,
"Punctual, Courteous, & Helpful"
John P,
"I want to thank your employees for never doubting us..."
Hellen W,
"Thank you for all the fabulous treatment I always receive..."
Michael S,
"...this is going to be such a blessing to us..."
(Read The Full Letter)
Julie & Tanner,
"You are all awesome!"
(Read The Full Letter)
Nancy T,
"I really enjoy the van."
(Read The Full Letter)
Paul & Norma M,
"...thank you for being the 'miracle man'..."
(Read The Full Letter)
Robin W,
"...they have worked miracles time and time again."
(Read The Full Letter)
Jo-Anne P,
"I am very impressed with your knowledge..."
(Read The Full Letter)
Bruce L,
"...my experience(s) have been overwhelmingly positive."
(Read The Full Letter)
Chuck P,
"Wonderful Kindness"
Bobbie K,
"...you did a great job on the installation of the hand controls."
Chantelle H,
"Companies and people like you are what our country need."
Cesar C,
"[Ride-Away's] award winning vans."
Angela W,
"...the learning opportunity met all of my expectations."
(Read The Full Letter)
Neil P,
"She has been a blessing to our family; always going out of her way..."
(Read The Full Letter)
Mike & Waynette D,
"...it was a sentimental thing."
"Efficiency & Professionalism"
(Read The Full Letter)
Richard M,
"I chose the right place, at the right time."
(Read The Full Letter)
Margarette,
"You will definitely be the first place we go...to get a new vehicle."
(Read The Full Letter)
Diane B,
"Help, it seems, was only one phone call away."
(Read The Full Letter)
Joe K,
"I want you to know how pleased my wife, Patricia, and I am..."
(Read The Full Letter)
Delane M,
"The unique thing is that they treat everyone that way...even the UPS guy."
"The unique thing is that they treat everyone that way even the UPS guy. I will never leave their mobility family and will refer anyone I know with need here. It is such a blessing in dealing with such issues being handicapped that this is one place where they are always willing to throw you a life line or a rescue ring. Thank-you from the bottom of my heart for making me feel like family and treating me so well."
Bob D,
"We want you to know how wonderful it is to know about Ride-Away vans."
And honestly, we want you to know how wonderful it is to know about Ride-Away vans. My husband has M.S....no use of his legs (and little use of lots of other abilities) and your service allows him/us access to so many activities that would otherwise be out of the question. Thanks so very much."
George and Caroline L,
"Ride-Away was just the best to work with..."
Bonnie and Laurie Y,
"Your associates have kicked it up a notch when it comes to customer service."
Amanda S,
"...you all truly do make a difference."
Dennis K,
"...I will not hesitate to recommend everyone at the East Hartford office..."
Raymond T,
"Informative, Professional, & Courteous"
Rosemary P,
"...it was a pleasure working with your [Beltsville, MD location]."
(Read The Full Letter)
Nancy S,
"My reward is to see people become independent again..."
(Read The Full Letter)
Tim F, Ride-Away Mobility Consultant - East Hartford, CT
"You promised to meet or beat any competitive price..."
(Read The Full Letter)
Steve P,
"I am a polio survivor...and active father"
(Read The Full Letter)
Wallace W. E., Jr,
"Exceptional Service Experience"
(Read The Full Letter)
Janet Z,
"Gratitude & Appreciation"
(Read The Full Letter)
Chad M,
"In the future, any lift, transport vehicle issues will be taken to this location."
(Read The Full Letter)
Nancy H,
"...I roll into the van, up to the steering wheel and drive directly from my wheelchair."
(Read The Full Letter)
Steve H,
"...made us feel like we were part of the Ride-Away family."
(Read The Full Letter)
Rob & Stella S,
"...[he] went above and beyond..."
(Read The Full Letter)
Karen M,
"The emphasis is also on my ability."
(Read The Full Letter)
Janet Z,
"Thanks so much for such [a] wonderful day in Joel's life; he is so thrilled about his new van"
The T. Family ,
"With your continued support, we are changing lives - heart by heart."
Dr. Robert I. ,Bello Machre
"This remarkable gesture on your behalf is a reflection of the integrity and compassion of the extraordinary company that you have built."
Christine,The Jett Foundation
"Great Service."
Domenic M,
"...without those vans, we would have been lost."
"hanks to all involved; you know who you are. Dave for really working around the clock. Patrick for helping Dave & getting things we needed. Doug for helping Dave & not croaking the van when it stalled. Wendy for being funny."
Bruce & April,